Organiser's profile

Andrea T. Leverett is the Customer Experience Manager at Season and Stir, where she is dedicated to ensuring an exceptional and seamless experience for every customer. With a strong background in customer service and retail management, Andrea focuses on enhancing customer satisfaction and fostering lasting relationships between the brand and its clientele. With over 12 years of experience in customer service and client relations, Andrea has a proven track record of improving customer engagement and streamlining service processes. Her expertise includes developing and implementing customer feedback systems, managing support teams, and creating strategies to address and resolve customer concerns effectively. Andrea earned her Bachelor’s degree in Business Administration with a focus on Customer Relationship Management. Her career has included roles in various sectors, including retail and e-commerce, where she has successfully led initiatives to enhance service quality and drive customer loyalty. At Season and Stir, Andrea leads a team dedicated to providing personalized and attentive support to customers, ensuring that their interactions with the brand are positive and memorable. She is responsible for analyzing customer feedback, implementing service improvements, and developing training programs to elevate the overall customer experience.