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Most frequently asked questions

Verification of organiser profile

General

Setting up the drop

Edit drop

Verification of the organisation's profile

Drop-off management

Additional features

Verification of the drop

Completion of the drop

For the organisers

Withdrawal of funds

For supporters

Other

What are bids/auctions on zrzutka.co.uk?
What are bids/auctions on zrzutka.co.uk?

How do I add bids/auctions to the drop box?
How do I add bids/auctions to the drop box?

How do the auctions on zrzutka.pl work?
How do the auctions on zrzutka.pl work?

What can I do to allow other people to add bids and auctions to my dropbox?
What can I do to allow other people to add bids and auctions to my dropbox?

Can I add a bid/bid to someone's drop and show support in this way?
Can I add a bid/bid to someone's drop and show support in this way?

Can I delete a bid/auction?
Can I delete a bid/auction?

How can I shorten my bidding time?
How can I shorten my bidding time?

How much time do I have to pay for the winning bid?
How much time do I have to pay for the winning bid?

What happens if I don't pay the auction?
What happens if I don't pay the auction?

What do I do if I have not received a paid bid/auction?
What do I do if I have not received a paid bid/auction?

What if the buyer does not pay the bidding?
What if the buyer does not pay the bidding?

Posting for bids/auctions - how does it work?
Posting for bids/auctions - how does it work?

Other

Other

Other

Other

Other

Other

Tax deduction

How do I download a summary of my donations to Zrzutka.pl (e.g. for my PIT return)?
How do I download a summary of my donations to Zrzutka.pl (e.g. for my PIT return)?
If you donated to organisations engaged in socially useful activities, you can take advantage of the relief and pay less tax. In order to account for the donation you made in your tax return, all you need is an acknowledgment of the donation. Enter your email address and we will send you a summary of your past donations. Learn more
Generate your annual statement of donations

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